Booking & Payments

• Q: How do I book a safari or tour with Perfect Journey Tours and Safaris?

A: You can book directly through our website by filling out the booking form or contact us via WhatsApp/phone at +254 711 955 753 or email tours@perfectjourney.co.ke.

• Q: What payment methods do you accept?

A: We accept M-Pesa, bank transfers, and major credit/debit cards. Payment details will be shared once you confirm your booking.

• Q: Do I need to pay a deposit?

A: Yes, a deposit of 30% is required to secure your booking. The balance is payable before the start of your trip.

Safari & Tour Packages

• Q: Can I customise a safari itinerary?

A: Yes! We specialise in tailor-made safaris. Share your interests, travel dates, and budget, and we’ll be happy to create a custom plan for you.

• Q: Do you offer group discounts?

A: Absolutely! Groups, schools, and corporate bookings enjoy special discounted rates.

• Q: What is included in your packages?

A: Most packages include transport, park fees, professional guide services, meals, and accommodation. Details are listed in each package description.

Travel Information

• Q: Do I need a visa to travel to Kenya?

A: Visitors from most countries require an eVisa, which can be applied for online before arrival.

• Q: What should I pack for a safari?

A: Light clothing, comfortable shoes, a hat, sunscreen, insect repellent, and a good camera are highly recommended.

• Q: Is travel insurance required?

A: While not mandatory, we strongly recommend travel insurance for all our clients.

Policies & Support

• Q: What is your cancellation policy?

A: Cancellations made 30 days before departure receive a full refund minus transaction charges. Later cancellations may attract fees as per our policy.

• Q: How do I get customer support?

A: You can reach our team anytime via:
– Phone/WhatsApp: +254 711 955 753
– Email: tours@perfectjourney.co.ke
– Contact form on our website

Help & Support

We are here to make your travel stress-free.

✅ Need help choosing the right safari?
✅ Questions about visas, packing, or special requests?
✅ Urgent changes to your booking?

Call/WhatsApp us on +254 711 955 753 or email tours@perfectjourney.co.ke –Booking & Payments

• Q: How do I book a safari or tour with Perfect Journey Tours and Safaris?

A: You can book directly through our website by filling out the booking form, or contact us via WhatsApp/phone at +254 711 955 753 or email tours@perfectjourney.co.ke.

• Q: What payment methods do you accept?

A: We accept M-Pesa, bank transfers, and major credit/debit cards. Payment details will be shared once you confirm your booking.

• Q: Do I need to pay a deposit?

A: Yes, a deposit of 30% is required to secure your booking. The balance is payable before the start of your trip.

Safari & Tour Packages

• Q: Can I customize a safari itinerary?

A: Yes! We specialize in tailor-made safaris. Share your interests, travel dates, and budget, and we’ll create a custom plan for you.

• Q: Do you offer group discounts?

A: Absolutely! Groups, schools, and corporate bookings enjoy special discounted rates.

• Q: What is included in your packages?

A: Most packages include transport, park fees, professional guide services, meals, and accommodation. Details are listed in each package description.

Travel Information

• Q: Do I need a visa to travel to Kenya?

A: Visitors from most countries require an eVisa, which can be applied for online before arrival.

• Q: What should I pack for a safari?

A: Light clothing, comfortable shoes, a hat, sunscreen, insect repellent, and a good camera are highly recommended.

• Q: Is travel insurance required?

A: While not mandatory, we strongly recommend travel insurance for all our clients.

Policies & Support

• Q: What is your cancellation policy?

A: Cancellations made 30 days before departure receive a full refund minus transaction charges. Later cancellations may attract fees as per our policy.

• Q: How do I get customer support?

A: You can reach our team anytime via:
– Phone/WhatsApp: +254 711 955 753
– Email: tours@perfectjourney.co.ke
– Contact form on our website

Help & Support

We are here to make your travel stress-free.

✅ Need help choosing the right safari?
✅ Questions about visas, packing, or special requests?
✅ Urgent changes to your booking?

Call/WhatsApp us on +254 711 955 753 or email tours@perfectjourney.co.ke – we respond within a few minutes.